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Nationwide AT&T cell phone outage impacting some police, 911 calls in St. Lawrence County

Posted 2/22/24

POTSDAM — The nationwide AT&T cellular outage is impacting some police agencies locally.

The Potsdam Police Department cannot currently receive phone calls and those with AT&T …

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Nationwide AT&T cell phone outage impacting some police, 911 calls in St. Lawrence County

Posted

POTSDAM — The nationwide AT&T cellular outage is impacting some police agencies locally.

The Potsdam Police Department cannot currently receive phone calls and those with AT&T service may not be able to contact 9-1-1., the department said in an online statement.

“If you are an AT&T customer and cannot get through to 911, then please try calling from a landline. If that is not an option then please try to get ahold of a friend or family member who is a customer of a different carrier and ask them to call 911 on your behalf,” police said.

Cities such as Houston,. Calls, Chicago and New York a reporting the highest nimbler of outages.

“If you are at a location where WiFi is accessible, turn on your WiFi if you are able to,” police said.

So far the reason for the outage remains unclear. For more on the nationwide issue click here.