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St. Lawrence County pharmacies report more customers using drive-thru, delivery services for prescription meds

Posted 4/4/20

St. Lawrence County pharmacies offer free delivery, drive-thru or curbside pickup of medications and several report an increase in these services since the COVID-19 crisis began. “Kinney Drugs …

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St. Lawrence County pharmacies report more customers using drive-thru, delivery services for prescription meds

Posted

St. Lawrence County pharmacies offer free delivery, drive-thru or curbside pickup of medications and several report an increase in these services since the COVID-19 crisis began.

“Kinney Drugs deliveries have picked up significantly since the outbreak,” said Director of Marketing and Advertising Judith Repass Cowden. They have had free delivery of prescriptions since 1903 and will deliver retail items with prescription orders. Requests for delivery are taken by phone at St. Lawrence County stores.

“We’re also seeing an increase in drive-thru services,” said Cowden. Drive-thru services are in Potsdam’s Main Street location, Canton, Massena, Ogdensburg and Gouverneur.” An increasing number of our stores are now offering curbside pickup, on a per-request basis as staff allows,” Cowen said.

Kimro’s Medicine Place, Ogdensburg, has had free delivery since 1985, but they have seen an increase in requests the last few weeks, said owner Shannon Demers.

“A lot of people don’t want to go out anymore.” Delivery can be requesting by phone or selecting the delivery option when requesting a refill online. “We are also doing curbside pickup. We will walk it out to your car. Call ahead and prepay, or pay at the time of pickup,” said Demers.

Walgreens started offering free pharmacy deliveries to customers for a limited time. Walgreens Express delivery of prescriptions is usually the next day. Customers sign up for RX text alerts by texting JoinRx to 21525, select ‘delivery’ when the RX is ready, prepay, and submit your order, according to their website.

Also, Walgreens drive-thru services are available in Canton, Massena, Ogdensburg and Potsdam stores. Several other store items can be purchases at the drive-thru, as well as medication.

Rite Aid, of Massena, has provided free delivery for prescriptions for several years. Customers can call the store to request delivery and pay with a credit or debit card, or manage pharmacy orders using the mobile app. Prepayment is now required for deliveries and is no longer accepting cash on delivery.

Walmart pharmacies in Potsdam and Massena have a drive-thru option. Ogdensburg’s Walmart does not have a drive-thru option, but is currently offering curbside pickup of prescription orders.