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Northern Credit Union opening new relationship center in Massena

Posted 12/2/21

MASSENA — Northern Credit Union is opening a new relationship center in Massena. The new site is located at 88 Parker Ave. on the corner of Route 37 and Parker Ave. The new location will provide …

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Northern Credit Union opening new relationship center in Massena

Posted

MASSENA — Northern Credit Union is opening a new relationship center in Massena.

The new site is located at 88 Parker Ave. on the corner of Route 37 and Parker Ave. The new location will provide easier access for St. Lawrence County members and those who frequently travel on Route 37.

The spacious, new relationship center will feature three Advanced ATMs, allowing members to conveniently complete their transactions without having to wait for assistance. Members will also have access to an automatic coin machine, a conference room for mortgage and commercial loan closings, three smart offices to connect them directly with lenders and advisors through secure video conference, a business pod for bulk cash and coin transactions, a night drop, a children’s play area, a tablet-equipped waiting area and a cozy fireplace.

Members will be served by the Massena Member Relations team currently located on East Orvis Street.

The relationship center will also feature two drive-thru lanes with 24/7 Advanced ATM access. One Advanced ATM will offer additional Live Assist service during business hours. Live Assist provides the option to speak with a team member onscreen in a video conference to complete most common transactions, including deposits and withdrawals, share-to-share transfers, and loan payments.

Northern is partnering with phZ Architects, Hueber-Breuer Construction and Sixty55 for the construction and design of the new facility.

Northern Credit Union is currently operating at 256 Orvis Street, Massena. This location includes 24/7 night deposit and Advanced ATM access with a Northern debit card, giving members the freedom to complete nearly all their banking at their convenience.

Through shared network branches and ATMs Northern provides convenient access for members throughout St. Lawrence County in Gouverneur, Potsdam, Canton, Norwood, Heuvelton, Ogdensburg and Massena.

To learn more about Northern Credit Union or for updates on the new Massena Relationship Center, visit mynorthern.com, call 315-782-0155, or stop by any relationship center.